ArovelCare Privacy Notice
Last Updated: January 28, 2025
This Privacy Notice explains how ArovelCare Systems Corporation ("ArovelCare", "we", "our", or "us") collects, uses, discloses, stores, and protects your personal information in accordance with the applicable laws of Bangladesh, including but not limited to:
- ICT Act 2006
- Digital Security Act 2018
- Draft Personal Data Protection Act (PDPA) of Bangladesh
- Other applicable national data governance and cybersecurity guidelines
This Notice applies to all visitors and users of ArovelCare's publicly accessible digital platforms and online services.
1. Scope of This Notice
This Privacy Notice applies to all ArovelCare websites, applications, portals, and online services, including but not limited to:
- ArovelCare.com
- ArovelCare Careers Portal
- UserWeb and UserWeb-connected services
- ArovelGlobal and other ArovelCare digital products
By accessing or using these platforms, you acknowledge that you have read and understood this Privacy Notice.
2. Personal Information We Collect
"Personal Information" means any data that directly or indirectly identifies you, your household, or your device.
Depending on the ArovelCare product or service you use, we may collect the following categories of personal information:
Category A: Identifiers
- Name
- Email address
- Mobile number
- Postal address
- Account username
- Device identifiers (e.g., IP address)
- Collected on: Most ArovelCare websites (Yes)
- Mobile apps: Varies by product
Category B: Contact & Registration Data
- Address
- Employment information if applying for a job
Category C: Protected Attributes (as permitted by Bangladesh law)
- Age
- Gender
- Nationality
- Disability status (only where legally required or with consent)
- Health information (only where required for health-related services)
Category D: Internet or Network Activity
- Browsing history within ArovelCare platforms
- Clickstream and interaction data
- Device type and browser metadata
Category E: Professional or Employment Information
- Job history
- CV/resume data
- Skills assessments or interview records
- Collected only on: Careers Portal, Vendor Portal, UserWeb
Category F: Education Information
- Academic background (for job applications only)
Category G: User Preferences / Inferences
- Interests, preferences, engagement behavior
- System-generated analytics
We Do NOT Collect Unless Explicitly Required
- Biometric data
- Sensitive personal data without legal basis
- Financial card details
- Geolocation tracking
3. How We Collect Personal Information
ArovelCare collects personal information from:
a. Direct Interactions
- Forms you complete
- Job applications
- Messages or inquiries
- User account registration
- Event registration
b. Automated Interactions
- Cookies
- Usage analytics
- System logs
c. Third Parties
- Your employer/organization (for UserWeb access)
- Service providers
- Technical integrations
4. How We Use Your Personal Information
We use personal data for the following lawful purposes:
- To deliver the services or information you request
- To create and manage user accounts
- To process job applications
- To communicate with you regarding inquiries, updates, or support
- To personalize the user experience
- To improve, secure, and optimize ArovelCare digital platforms
- To detect or prevent cybersecurity threats, fraud, or misuse
- To comply with Bangladesh legal obligations, court orders, or government regulations
- For research, analytics, and product development
- For purposes disclosed to you at the time the information is collected
We do not use personal information for purposes incompatible with the original intention unless we notify you and obtain consent where required.
5. Sharing Your Personal Information
ArovelCare may share your personal data with:
a. Authorized Service Providers
- Cloud hosting services
- IT security providers
- HR/recruitment partners
- Communication platforms
Each provider is required to keep your information confidential and use it only for the contracted purpose.
b. Government or Legal Authorities
Only when required by law, court order, or lawful investigation under the Digital Security Act or relevant Bangladeshi regulations.
c. Internal ArovelCare Entities
For operational, administrative, and support purposes.
ArovelCare DOES NOT:
- Sell your personal information
- Trade or rent personal information
- Share information for marketing without consent
6. Your Rights Under Bangladesh Law
Depending on the service you use and subject to applicable laws, you may have the following rights:
Right to Access
You may request access to the personal data ArovelCare holds about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Deletion
You may request deletion of your data where legally permissible and not required for: service fulfillment; security and fraud prevention; legal or regulatory compliance; public health, research, or public interest mandates.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent anytime.
Right to Object
You may object to certain processing based on legitimate interests.
Right to Data Portability
(Where technically feasible)
7. How to Exercise Your Rights
To submit a request, contact us by:
📧 Email: Businessinfo@arovelcare.com
📮 Mail:
ArovelCare Systems Corporation
DHAKA, BANGLADESH
For Bangladesh-based services, ArovelCare will provide additional Bangladesh-specific contact channels as required.
We may verify your identity by asking for: Name; Email address; relevant account or reference details. We will respond within 30 days, extendable under lawful circumstances.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill service obligations
- Comply with Bangladesh laws
- Resolve disputes
- Maintain secure operational records
- Support public health or safety requirements (if applicable)
9. Data Security
ArovelCare implements administrative, technical, and physical safeguards to protect personal data, including:
- Secure encryption
- Access controls
- Data minimization
- Regular monitoring and threat detection
- Compliance with Bangladesh cybersecurity guidelines
10. Cookies & Tracking Technologies
ArovelCare websites may use cookies to: improve user experience; analyze usage patterns; enhance security; personalize content. Users may configure browser settings to manage cookie preferences.
11. International Data Transfers
Some data may be processed or stored in other countries. ArovelCare ensures: adequate protections; contractual safeguards; compliance with Bangladesh data governance requirements.
12. Updates to This Privacy Notice
ArovelCare may revise this Notice from time to time. Updates will be posted on our website with an updated "Last Updated" date. Continued use of ArovelCare services signifies acceptance of the updated Notice.
13. Contact Information
For privacy inquiries, complaints, or rights requests:
📧 Email: Businessinfo@arovelcare.com
🌐 Website: ArovelCare.com
📮 Mail:
ArovelCare Systems Corporation
DHAKA, BANGLADESH